ŠKODA Roadside Assistance – 1800 607 954
Save the number so we can save the day.
Even the smartest drivers can get into trouble sometimes. Luckily, we’re always along for the ride, offering free 12 months membership to our roadside assistance. That’s transport and accommodation, if necessary, anywhere in Australia. So you can get out there and explore without any worries.
Every new ŠKODA vehicle includes one-year complimentary roadside assistance membership, from the warranty start date.
To thank you for your loyalty, complimentary Service Initiated Roadside Assistance (SIRA for short) will be activated if the vehicle is returned to an authorised ŠKODA Dealer for scheduled maintenance, as per the ŠKODA Service Schedule milestones.
To be eligible for SIRA your vehicle must be in a roadworthy condition and have the ŠKODA standard scheduled service carried out by an authorised ŠKODA Dealer.
Following the service schedule ensures your vehicle receives the love and care it deserves. As such, vehicles presented to an authorised ŠKODA Dealer will be eligible for a SIRA Policy up to 42 days after, or 2,500 kilometres above the service schedule milestone. If previous services were missed or completed outside our network, you will also be eligible when you return to an authorised ŠKODA Dealer for a standard scheduled service.
Vehicles that are more than 9 years old from the original new car warranty start date, are not eligible for SIRA. If the SIRA policy will expire on or after 10 years from the original new car warranty start date, and no further SIRA policy will not be activated. No more than 9 SIRA Policies can be applied to a vehicle in its lifetime.
Here’s an easy checklist of things to remember when calling us:
- Your name and telephone number
- Your location, with nearest cross street if possible
- A description of the problem or emergency
- Your vehicle registration number
Of course, we aren’t the only ones who will be worrying about you after a breakdown or an accident. In that event, we’ll relay urgent messages to friends, family or business associates that may be affected or concerned by the delay. It’s a simple gesture, but an important one.
ŠKODA Roadside Assist membership is provided by AWP Australia Pty Ltd ABN 52 097 227 177 trading as ‘Allianz Global Assistance’ (‘Allianz Global Assistance’). Whenever you request roadside vehicle assistance under your membership, you will be making that request to Allianz Global Assistance, who will provide the services on the terms and conditions set out below. The terms and conditions contain exclusions and limitations.
You can download the full terms and conditions for ŠKODA Roadside Assistance form below.
FULL TERMS AND CONDITIONS FOR ŠKODA ROADSIDE ASSISTANCE
Michael Schulz
3 review
★★★★★a month agoI expected buying a used car now to be very challenging, if not impossible without even seeing it before. Luckily I had with Rudy someone ...
Leila Koren
2 review
★★★★★9 months agoI’m so thrilled to be the proud owner of a gorgeous Golf! Chiara and the team looked after me so well, every last detail was ...
Lina Galea
1 review
★★★★★2 days agoSo excited to been collecting my new VW Golf today. Gina, our Sales Consultant, really looked after us. She spent numerous hours checking the many ...
Mihajlo Ivanovic
review
★★★★★2 days agoLast weekend my niece bought her first car from Kevin Dennis VW. This is our third purchase from there. Jacob was very helpfull and professional. ...
Dan Barraclough
62 review
★★★★★8 months agoReview only based on sales. Have not yet used service. Both Dino & Michael were fantastic getting me my Golf R sorted. Their customer service ...
Steven Halls
1 review
★★★★★a week agoHad such a great experience dealing with Jacob Polos while buying my new car. Cant thank Jacob enough for going above and beyond and making ...
Jessica Hay
1 review
★★★★☆a week agoExtremely happy with the service received when looking to purchase a new car. Jayden was patient and very accommodating - ensuring all details were thought ...
are open
available
online
AND COLLECT
finance